Vivabet Terms and Conditions

General Provisions of the Official Vivabet Platform

 The General Provisions of the official Vivabet platform contain a comprehensive set of rules and guidelines governing the use of its sports betting and casino services. These terms establish a legal agreement, detailing mutual obligations, registration procedures, the privacy policy, payment methods, and the conditions for participating in games, along with other important aspects. By creating a Vivabet account, you agree to these terms, which govern our relationship and ensure a fair and secure gaming environment.

Your Obligations

 As a Vivabet customer, you take responsibility for ensuring that your activities on the site comply with the applicable laws of your jurisdiction. Confirming that you are over 18 years of age and that the information provided during registration is accurate and truthful is essential to maintaining the integrity of your account. Remember, playing responsibly is fundamental.

Registration

 The registration process at Vivabet is carefully designed, requiring users to provide accurate and verifiable information about themselves. This includes the necessary documentation to prove identity and residence, which is essential for customer verification before starting to place bets. This process is aligned with regulatory anti-money laundering requirements and ensures the operational integrity of the platform.

Restricted Use

 Vivabet imposes clear restrictions on the use of its services, prohibiting the registration and participation of minors, the collection of data from other users without authorization, and the use of the service for any form of illegal activity. These measures are essential to maintaining a safe and fair platform for all users.

Privacy

 Vivabet privacy policy highlights the company’s commitment to protecting users’ personal information. This includes the non-disclosure of identities without a legal request from competent authorities. All information collected is handled with the utmost care, ensuring that your personal data is secure and protected against unauthorized access.

Payments

 Vivabet allows users to deposit funds into their accounts using various payment methods. This variety ensures that users from different jurisdictions can participate in the services offered by the platform.

All deposits must be made in the currency selected by the user at the time of account opening. If a deposit is made in a different currency, it will be converted into the user’s account currency using Vivabet daily bank exchange rate, and the account will be credited accordingly.

Vivabet informs users that fees and charges may apply to both deposits and withdrawals. It is important to note that deposits not used (i.e., not wagered) at least three times will be subject to a 3% processing fee, in addition to any applicable withdrawal fees. This is intended to encourage genuine gaming activity and discourage the use of the platform for other purposes.

Vivabet uses third-party electronic payment processors for credit and debit card transactions. Responsibility for deposit approval lies with the issuing payment institution. If authorization is denied, the funds will not be credited to the user’s account.

The choice of third-party electronic payment processors and commercial banks to process payments is subject to the users’ agreement with the terms and conditions of those services.

It is strictly prohibited to deposit funds originating from illicit sources. Vivabet is committed to complying with strict regulations to prevent money laundering activities.

Users may withdraw any or all of their account balances, subject to the transaction limits indicated on the website. These limits ensure proper financial management and regulatory compliance.

Withdrawals must be made in the currency of the user’s account.

Before processing any withdrawal,Vivabet reserves the right to request additional documents for identity verification. This procedure is in compliance with anti-money laundering laws and protects both the company and its users against fraud.

All withdrawals must be made using the same payment method used for the initial deposit, unless Vivabet, at its discretion, allows an alternative.

Attempts to reverse payments made or cause their reversal by third parties will be met with reimbursement of Vivabet losses and a possible administrative fee.

Rights and Obligations as a Customer

 As an Vivabet customer, you have the right to use the platform’s services in a fair and secure gaming environment. This includes access to a wide variety of sports betting and casino games, specialized customer support, and the ability to exclude or place restrictions on your own gaming activities, promoting responsible gaming.

Gambling by Minors

 Vivabet strictly prohibits the registration and use of its services by minors. The betting site employs rigorous verification systems to ensure that all customers meet the minimum age requirement.

Links to Other Websites

 Our service may contain links to external websites. It is important to note that we have no control over the content and practices of these sites and, therefore, cannot assume responsibility for their policies.

Complaints

 If you have any issues or concerns with the Vivabet service, we recommend contacting our support team at [email protected]. Our staff will ensure that your problems are resolved efficiently and fairly, following the internal complaints procedure.

Disclaimer

 We understand that online gambling carries its risks. Vivabet will not be liable for direct or indirect losses that may occur from using the service, except in cases of proven negligence on our part. It is crucial to gamble responsibly, being aware of the risks involved.

Legislation and Jurisdiction

 By accessing and using Vivabet services, you acknowledge that you have read, understood, and accepted all the terms and conditions set forth herein. These terms and conditions are essential to ensuring a safe, fair, and engaging platform for all users. The betting site promotes responsible gaming and encourages all customers to gamble in an informed manner, respecting the rules and their personal limits.

Please remember that gambling can be addictive, and it is important to be aware of the signs of gambling problems. Vivabet provides resources and tools to help manage your gaming activity, including deposit limits, self-exclusion options, and links to support organizations.

Thank you for choosing Vivabet as your online gambling platform.